Overview
There are two Genetec tools: one for Configuration (Config Tool), and one for Monitoring (Security Desk). For some reason, Genetec put the tool for manually overriding schedules of doors into the Security Desk monitoring tool.
Process
This is how to override the schedule on a door (either for locking, or unlocking) in the event that there is an issue where a door(s) must be locked, unlocked immediately.
If the doors are causing problems, call Dan @ 403-499-9329.
- Open the Security Desk tool, and login.
- Once logged in, you will be using the Monitoring tab to make these changes. For the most part, the Monitoring tab will automatically open. If not, then select this option from the Security Desk main screen.
- On the Monitoring tab, expand Sports Centre/School to see the list of doors. Note: this action is on individual doors. If more than one door requires the change, it must be done on each door.
- Right click on the door you are wanting to manually lock/unlock. Select the Door option → Override unlock schedules.
- On the Override unlock schedules screen, you have many options. A door can be Unlocked for maintenance, or it can be set to Temporarily override schedule, where you can manually lock or unlock the door (see the unlock/lock toggle option), and set the duration that the schedule should be overridden for.
- Making the changes and pressing OK will cause the door schedule to be overridden by these manual changes for the set duration.